Simplify and Strengthen Your Operating Systems

Get a team of skilled system administrators managing and monitoring your operating systems environments 24/7.

Managed Operating Systems Overview

CenturyLink Cloud® offers powerful self-service capabilities via our Control Portal and APIs. Now, with cloud-based Managed Operating Systems Services, you can get even more from your deployment.

For a flat hourly fee, our engineers will perform common administrative functions on your behalf. Don't worry about applying the latest patches, updating servers with the latest anti-virus tools or keeping servers compliant with corporate access policies-we'll do it for you. Best of all, your VMs will be monitored 24/7 by our certified managed services team.

Supported Operating Systems

  • Managed Microsoft Windows Server 2008 R2
  • Managed Microsoft Windows Server 2012 R2
  • Managed Red Hat Enterprise Linux 5
  • Managed Red Hat Enterprise Linux 6
  • Managed Red Hat Enterprise Linux 7

Managed Operating Systems Benefits

Focus on What Matters
Easily offload critical IT functions for your most important applications. Save time and increase productivity by outsourcing the installation, configuration and management of critical applications.
Trust the Experts
With deep expertise in infrastructure and application management at scale, our managed services team is a leader within the industry.
Deep Capabilities
Our services go much farther than just the basics. From simple to complex, our managed services team performs many tasks for many applications on your behalf.
Increase Security
Managed servers are regularly patched and monitored, so your risk from viruses and other threats is dramatically lowered.
Convenience Meets Cloud Automation & Flexibility
Just like other cloud services, the creation of managed apps is highly automated so you get immediate access to managed applications.
Hourly Billing
Managed services are billed hourly for the life of the server, so you only pay for what's used.

Managed Operating System Features

Tasks performed on behalf of the customer include:
Vendor Management
  • OS break/fix services
  • License key management
  • SPLA management
Access Management
  • User policy and administration
  • Password management
  • Windows & Linux user account provisioning and management
Configuration Management
  • Confirmation of OS functionality
  • OS optimised with greater flexibility and security
  • Built on combination of vendor-recommended best practices & industry experience
Change Management
  • Audit logs contain CenturyLink staff modification/access information
  • Robust ITIL-based internal change control process
Incident Response
  • 24/7/365 access to live support
  • Proactive notification of service interruptions
Patch Management
  • Patching performed at customer request, to minimise impact to production environments
  • Support for all critical and vendor-recommended patching
  • Secured with industry standard anti-virus detection software (standard for Windows; available upon request for Red Hat)
  • Malware and other virus signatures updated regularly
  • Additional OS-level hardening to mitigate risk
  • SOC1, SOC2, HIPAA, PCI, and ISO Compliant Solutions

Want Additional Information on Managed Operating Systems?

Get more details on how CenturyLink® Managed Operating Systems can help you keep your operating systems secure and up to date.
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